November 2, 2023
History & Usage - Our experience with Georgia Power
Raymond & Kathryn Zukowski 920 Santa Anita Dr. Woodstock GA 30189
The weekend of October 14th, 2022 my wife and I moved into a
3 Bedroom rental house own by Sparrow Properties at
On Monday the 17th my wife called Georgia Power to setup our new account. During the sign up process we were told the past renters of 920 had monthly usage well over $300. The GP agent recommended we sign up for their fixed monthly rate plan to average out the yearly billing. We only agreed to a $250.51 monthly payment.
Over the first four months we paid a total of $1,082.14 and only consumed a total of 1,769 kWh ($361.53).
It was not until I had the opportunity to meet our next door neighbors on both sides, with the same size houses that I questioned them with what they were paying Georgia Power yearly. Both neighbors showed us their GP bills and they were much lower than $3,600.
When I called and questioned Georgia Power at the end of February 2023 they said our electric bills would be much higher in the summer but I decided to cancel their plan because I could not believe they could legally keep my money for no electricity used.
Now that we have completed a full year at the 920 Santa Anita property I have billing proof that none of our GP bills exceeded their $300 estimate. April $47.52, May $48.31, June $68.86, July $95.48, Aug $122.36, Sept $100.44, Oct $58.49.
Had we listened to their customer sales
person's advice we would have paid them over $3,600 for the first year. Our
total 12 month electricity bill was only $889.81. They greatly miscalculated (or do they
intentionally scare new customers this way?)
Today their GP Supervisor Yolanda said we had a choice of three payment options
and now had to live with our wrong choice... SORRY!
Could I be the very first customer to complain about their SALES training technique?
Raymond L. Zukowski 850 865-4045